Employee engagement and happiness are two essential factors that can influence the overall success of an organization. Engaged employees are motivated, productive, and dedicated to their work, while happy employees are satisfied, fulfilled, and motivated to perform well in their roles. The researcher carried out the Descriptive Design for the study. The researcher used the research design to collect information from existing and potential employees. The researcher used the stratified disproportionate random sampling technique. The reliability test was conducted for the study. The Cronbach’s alpha value. 911. The major findings are Poor remuneration, lack of recognition and lack of support from colleagues, micromanagement, burnout, and stress. Here some suggestions that Promote work-life balance: Employees who feel that they have a good balance between work and personal life are more likely to be engaged and happy. Foster positive relationships between employees and managers: The quality of the relationship between an employee and their manager has a significant impact on engagement and happiness.