Abstract

This study aims to develop and validate students’ satisfaction in flexible learning modality. A systematic literature review was conducted to craft the survey instrument. 21-item researcher-made questionnaire was crafted with five factors emerged that may affect students’ satisfaction. Face and content validity were done to test the validity of the instrument. The validated instrument was pilot-tested to 37 participating students in a state university. Results were used to test the Cronbach’s alpha reliability to test the internal consistency of the instrument. It was shown that two items were deleted since it did not pass the content validity ratio. The overall Cronbach’s alpha of the instrument after the deletion of 2 items were found to be 0.966 which indicates that the instruments’ internal consistency is excellent. It is concluded that the instrument is shown to be valid and reliable. Hence, it is recommended that higher education institution to further validate the instrument using a bigger sample size in further studies.