Impact of the ERP on post-pandemic SMEs: Retail marketing in Peruvian wineries
Abstract
This article systematically reviews the impact of the implementation of enterprise resource planning (ERP) systems in small and medium-sized enterprises (SMEs) in the retail sector in Peru, with a particular focus on stores in the post-pandemic context. The research employs the PRISMA method to identify the benefits and challenges of adopting ERP in this sector. The findings indicate significant improvements in operational efficiency, inventory management and customer service, although challenges such as high implementation costs and continuous training needs persist.
How to Cite This Article
Briseida Danitza Sotelo Castro, Santiago Mena (2024). Impact of the ERP on post-pandemic SMEs: Retail marketing in Peruvian wineries . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 5(5), 317-320. DOI: https://doi.org/10.54660/.IJMRGE.2024.5.5.317-320