Branchless Banking: The Role of Fintech Technologies and the Internet of Things (IoT) in the Disruption of the Traditional Banking Model
Abstract
Branchless banking has emerged as a revolutionary model driven by the adoption of Fintech and Internet of Things (IoT) technologies. This systematic review examines how these technologies are transforming traditional banking business models, focusing on customer experience, operational efficiency, and regulatory challenges. Fifteen studies published between 2018 and 2024 were reviewed, highlighting the impact of Fintech and IoT on banking digitalization, particularly in cybersecurity, sustainability, and financial inclusion. The findings suggest that these emerging technologies will continue to be key to the evolution of the banking sector, although challenges remain, especially in emerging and rural markets.
How to Cite This Article
Carlos Eduardo Cobos Gutierrez (2024). Branchless Banking: The Role of Fintech Technologies and the Internet of Things (IoT) in the Disruption of the Traditional Banking Model . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 5(5), 586-591. DOI: https://doi.org/10.54660/.IJMRGE.2024.5.5.586-591