Abstract

This study examines the impact of Information and Communication Technologies (ICTs) on family communication dynamics among members of the University of Uyo community. Specifically, it explores the use of various ICT platforms, such as video calls, social media frequency, effectiveness, and quality of communication within families. The study further investigates how factors like computer literacy, internet accessibility, and social media usage contribute to enhancing or hindering family interactions. Data were collected from male (192) and female (125) respondents randomly selected and administered structured questionnaires, with results showing that ICTs significantly improve family communication, particularly through platforms like WhatsApp (Mean = 2.76 for males, 3.54 for females) and video calls (Mean = 2.80 for males, 2.67 for females). Females reported stronger positive effects in terms of connectivity, while males showed a more balanced response. The study also reveals that while platforms like WhatsApp and video calls are widely recognized for improving communication, tools like email (Mean = 1.94 for males, 1.87 for females) and social media platforms such as Facebook and Twitter were less impactful in promoting family closeness. The findings suggest that ICTs, when used effectively, help bridge geographical and time barriers, fostering a sense of closeness among family members. The study recommends promoting the use of accessible ICT tools, improving computer literacy, and ensuring reliable internet access to further enhance family communication. These insights contribute to understanding the evolving role of technology in maintaining family relationships in the digital era.