Optimizing Organizational Performance with Knowledge Management
Abstract
Knowledge management is a systematic process of creating, sharing, and utilizing knowledge in organizations to improve innovation, efficiency, and competitiveness. This article reviews the importance of knowledge management in improving organizational performance, including its benefits in driving innovation, improving operational efficiency, accelerating decision-making, and increasing employee satisfaction. The three main components that support the implementation of knowledge management are technology, process, and human resources. This article also discusses optimization strategies, such as building a culture of sharing, utilizing information technology, documenting work processes, providing training, and conducting periodic evaluations. Case studies from technology companies demonstrate the successful implementation of knowledge management in creating an innovative work environment. With proper implementation, knowledge management becomes a key factor in achieving organizational competitive advantage in an era of rapid change.
How to Cite This Article
Claudio Gita Morinda, Rizka Damayanti, Dr. H Salfen Hasri, Dr. Sohiron (2025). Optimizing Organizational Performance with Knowledge Management . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 6(1), 350-351.