Abstract

Implementation of the Electronic Attendance Policy at the Palu City Health Office: Impact on ASN Discipline and Performance.

This study aims to analyze the implementation of the electronic attendance policy at the Palu City Health Office, assess its impact on the discipline and performance of the State Civil Apparatus (ASN), and identify the obstacles faced in its implementation. The research method used is qualitative descriptive with the George C. Edward III policy implementation approach. The research informants consisted of seven people who were selected through the purposive sampling technique. Data were collected through observation, in-depth interviews, and documentation studies, then analyzed through the stages of data condensation, data presentation, and conclusion conclusions.

The results of the study show that the electronic attendance policy has improved the accuracy of attendance recording and discipline of ASN. However, obstacles in the implementation of this policy include the lack of adequate technical training to support technology adaptation and low employee motivation in utilizing the system optimally. In addition, the human resource development program (HR) at the Palu City Health Office is considered ineffective. Formal development programs are less in demand by employees, while informal development is rarely supported institutionally. The lack of incentives, both in the form of material and non-material awards, is also a factor that affects employee motivation and performance.

In conclusion, the electronic attendance policy has a positive impact on the discipline and accuracy of ASN attendance data, but its implementation still faces various challenges. The main recommendations include the implementation of intensive training for technology adaptation, strengthening human resource development programs through formal and informal channels, and the implementation of incentive policies that can increase employee motivation. This optimization is expected to be able to support the successful implementation of the electronic attendance policy while accelerating results-based and accountability bureaucratic reform.