**Peer Review Journal ** DOI on demand of Author (Charges Apply) ** Fast Review and Publicaton Process ** Free E-Certificate to Each Author

Current Issues
     2026:7/2

International Journal of Multidisciplinary Research and Growth Evaluation

ISSN: (Print) | 2582-7138 (Online) | Impact Factor: 9.54 | Open Access

Agile-DevOps Synergy for Salesforce CRM Deployment: Bridging Customer Relationship Management with Network Automation

Full Text (PDF)

Open Access - Free to Download

Download Full Article (PDF)

Abstract

The integration of Agile and DevOps methodologies has emerged as a transformative approach for optimizing processes within the telecommunications industry and business analytics domains. By prioritizing flexibility, collaboration, and continuous improvement, Agile frameworks enable telecom organizations to adapt rapidly to market changes, enhance operational efficiency, and streamline the development of services. The DevOps model, on the other hand, fosters a culture of seamless collaboration between development and operations teams, accelerating software deployment and reducing time-to-market for innovative solutions. In telecom, Agile enables faster response to evolving customer needs, reducing service disruptions and improving user experience. By breaking down complex projects into smaller, manageable tasks, Agile promotes iterative development cycles, ensuring that telecom providers can rapidly adjust offerings based on customer feedback and technological advancements. Similarly, DevOps practices in telecom encourage automation, reducing manual intervention and ensuring consistency in system management. This approach is particularly valuable in optimizing network management, enhancing scalability, and ensuring greater uptime and reliability. Business analytics, too, benefits significantly from the integration of Agile and DevOps principles. The speed of data processing and analysis is accelerated, enabling real-time decision-making capabilities. Agile methodologies allow data teams to focus on delivering smaller analytical modules more frequently, thereby improving time-to-insight and enabling better business forecasting. DevOps further enhances this by automating data pipelines, ensuring faster and more accurate data flow from collection to reporting. This facilitates data-driven strategies that enhance overall business performance and competitive positioning. Adopting Agile and DevOps within telecom and business analytics not only drives efficiency but also ensures alignment with contemporary market demands. By embracing these methodologies, organizations can foster a culture of innovation, improve cross-functional collaboration, and enable more responsive and adaptive service delivery. In conclusion, the convergence of Agile and DevOps in these sectors is crucial for advancing process optimization practices, driving long-term growth, and enhancing operational excellence.

How to Cite This Article

Oladimeji Hamza, Anuoluwapo Collins, Adeoluwa Eweje, Gideon Opeyemi Babatunde (2023). Agile-DevOps Synergy for Salesforce CRM Deployment: Bridging Customer Relationship Management with Network Automation . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 4(1), 668-681. DOI: https://doi.org/10.54660/.IJMRGE.2023.4.1.668-681

Share This Article: