International Journal of Multidisciplinary Research and Growth Evaluation  |  ISSN (Online): 2582-7138  |  Double-Blind Peer Review  |  Open Access  |  CC BY 4.0

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     2026:7/3

International Journal of Multidisciplinary Research and Growth Evaluation

ISSN (Online): 2582-7138 | Open Access

Impact of Nigeria’s Cashless Policy on Small-Scale Business Operations in Rivers State

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Abstract

This study assessed the impact of the Nigerian cashless policy on small-scale business operations in Rivers State. Two specific objectives, research questions and hypotheses guided the study. Descriptive Research design was adopted for the study because it provided detailed understanding of the characteristics, behaviour and conditions of the population. The population of the study consisted of 5960 Small-Scale Business Operators in the three senatorial districts of Rivers State, with a sample size of 787 using Taro Yamane’s formular. However, 702 copies of questionnaire were retrieved out of 787 distributed and used for the analysis. The instrument for data collection was a structured questionnaire which was validated by three (3) experts, two among the experts are Business Educators while one is a Measurement and Evaluation Expert all in the department of Business Education. The instrument was designed in 4-point rating scale of High Extent to Very Low Extent. Cronbach Alpha was used for establishing the reliability of instrument with the values of 0.94. Research questions were answered using mean and standard deviation while ANOVA was used to test the hypothesis. Findings from the study showed that internet access, financial digital literacy, and financial charges associated with Nigeria's cashless policy significantly impact Small-scale Business Operators in Rivers State. It was recommended among others that the government and telecommunications companies should improve internet connectivity in Rivers State, particularly in rural areas, to facilitate the adoption of cashless payment systems. This can be achieved through the installation of more cell towers, fiber optic cables, and other internet infrastructure.

How to Cite This Article

Okiridu O S F, Ogwutum M E (2025). Impact of Nigeria’s Cashless Policy on Small-Scale Business Operations in Rivers State . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 6(2), 253-259.

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