Abstract

With the rapid development of Internet technology and the wide application of big data, the development background of many enterprises has undergone a qualitative change. The traditional advantages of saving cost and price can no longer adapt to the changes of The Times and the fierce market competition. Among them, the hotel industry, as a traditional labor-intensive industry, must change the previous employee relationship management mode, apply more new Internet technology for efficient management, promote the efficient allocation of human capital, so as to maximize the effectiveness of human resources, and achieve the development goals of enterprises. This paper takes employee relationship management as the research content, and takes the employees of Hyatt Regency Dongguan Songshan Lake as the research object. Under the background of the Internet, the current situation of employee relationship management in the hotel is systematically studied and analyzed，and through rigorous analysis of its existing problems, put forward targeted strategies to improve employee relationship management.