Abstract

This research is to examine organizational management in the Protocol and Communication Section of the Regional Secretariat of Tojo Una-Una Regency in improving employee performance. This research uses a descriptive qualitative approach that aims to examine a phenomenon that occurs in real life experienced by the research subject and describe in a systematic, factual, and accurate manner something that is the object of research. The theoretical basis used, namely G.R.Terry, has four aspects of management functions, namely the planning function, the organizing function, the actuating function, and the controlling function. From the results of the research, the performance of the Protocol and Communication Section of the Leadership in supporting the smooth running of the tasks of regional leaders has not run optimally, so there is a need for improvements in several sectors such as improving the planning system, carrying out good organizational functions, and ensuring effective government communication between superiors and subordinates. For this reason, good organizational management is indispensable so that tasks and functions can run effectively and efficiently.