Abstract

The study aimed to assess the perception and satisfaction of radiologic technologists regarding the use of the Picture Archiving and Communication System (PACS) through a descriptive-correlational research design. Using simple random sampling, a total of thirty-four (34) radiologic technologists were selected as participants. A self-developed questionnaire served as the primary research instrument, designed to evaluate the radiologic technologists' perceptions of PACS in terms of self-efficacy, perceived usefulness, ease of use, and behavioral intention to use. Additionally, the study assessed the radiologic technologists’ overall satisfaction with PACS.

The study showed that majority of respondents were aged between 25 and 34 (n=27, 79.41%). Most reported having established their careers, with 5 to 10 years of professional experience (n=18, 52.94%) and over 3 years of utilizing the PACS (n=21, 61.76%). There was a ‘very positive’ perception of radiologic technologists with PACS with overall weighted mean of 3.31. Specifically in terms of usefulness (WM=3.54), behavioral intention to use (WM=3.43), self-efficacy (3.20), and ease of use (WM=3.08). The radiologic technologists’ level of satisfaction with PACS was ‘very high’ with an average weighted mean of 3.40. There were significant differences in the radiologic technologists’ perception with PACS when grouped according to their profile. In terms of usefulness, there were significant differences as to age (p=0.045<0.05) and Years of professional practice (p=0.036<0.05). On the other hand, there was no significant difference in the Years of PACS utilization and respondents’ perception of PACS since the computed p- value of self-efficacy (0.188), usefulness (0.386), ease of use (0.272), and behavioral intention to use (0.676).

There were significant relationships between perception and level of satisfaction of radiologic technologists with PACS along self-efficacy (r=0.509, p-value=0.002<0.05), usefulness (r=0.710, p-value=0.000<0.05), ease of use (r=0.462, p-value=0.006<0.05), and behavioral intention to use (r=0.860, pvalue=0.000<0.05).