Abstract

This research examines the impact of digital transformation on the performance and legal governance of public utilities within the framework of administrative law, highlighting the shift from traditional to digital management models driven by ICT advancements and lessons from the COVID-19 crisis. It defines key concepts (public utility, digital transformation, e-government), analyzes requirements for successful implementation (legislative, technical, human, security), and evaluates effects on core public service principles (continuity, equality, adaptability) and employee roles, demonstrating reduced bureaucracy, enhanced transparency, minimized corruption, and improved efficiency—while identifying legislative gaps in systems like Egypt and Iraq. The study concludes that digital transformation significantly enhances public utility effectiveness but necessitates updated legal frameworks to align with administrative law principles.