Abstract

In the modern collaborative workplace, success is no longer based solely on intellectual ability, but rather on a combination of both intellectual and emotional capabilities. The primary objective of this study was to examine the impact of Emotional Quotient (EQ) and Intelligence Quotient (IQ) on employee job performance within an industry in Housr. A descriptive research design was employed for this study. Primary data was gathered from both executive and non-executive employees in the industrial sector using a simple random sampling technique. The research utilized a structured questionnaire based on Daniel Goleman’s dimensions of EQ and the Wechsler Adult Performance Intelligence Scale (WAPIS). Specifically, the study examined Personal Competence, Social Competence (EQ), Verbal Intelligence, Fluid Reasoning, and Cognitive Efficiency (IQ), alongside Core Task Performance, Organizational Contribution, and Work Commitment (Job Performance). The results indicated that nearly half of the employees possessed high levels of EQ (48.3%) and IQ (46.7%), with exactly half demonstrating high levels of job performance effectiveness (50%). Statistical tests revealed no significant differences in performance based on gender, job level, education, or domicile. However, a significant difference in Social Competence was found based on employee category. Additionally, age showed a significant positive correlation with Core Job and Task Performance. The study concluded that while EQ and IQ are significant contributors to performance, demographic factors such as gender and education do not result in performance variations. Therefore, it is vital for organizations to focus on role-based training. Enhancing social competence helps reduce employee stress, anxiety, and loneliness, ultimately fostering a healthier organizational environment.