Emotional wellbeing is essential in professional settings, as workplace pressures can cause stress and emotional strain. Organizations have implemented workplace counseling programs to support employees’ emotional health. This study explored the experiences of early-adult professionals aged 25–35 in the Production Department of a company in Laguna Technopark, Biñan, Laguna, who have participated in workplace counseling. Using a descriptive qualitative research design, one-on-one semi-structured interviews were conducted with five employees, including Production Operators, Production Handlers, Engineers, Technicians, and Encoders. Data were analyzed through thematic analysis to identify patterns and themes related to emotional wellbeing, coping strategies, workplace relationships, motivation, and productivity.
Findings showed that employees initially hesitated due to misconceptions about counseling but gradually viewed it as a safe, confidential, and supportive space. Counseling improved emotional awareness, regulation, self-understanding, stress management, and coping strategies. It also enhanced motivation, job commitment, interpersonal relationships, empathy, communication, focus, and productivity. Participants suggested program enhancements such as follow-up sessions and increased accessibility.
Guided by Emotional Intelligence Theory and Erikson’s Psychosocial Theory, the study concludes that workplace counseling supports employees’ emotional wellbeing, professional development, and organizational performance.