An Analytical Study on Digital Payments in India
Abstract
Digital payment systems in India have grown rapidly and are helping improve financial inclusion, convenience, and economic growth. Technologies like UPI, mobile banking, and digital wallets are key drivers of this shift toward a cashless economy. However, researchers also highlight some challenges such as lack of knowledge, cybersecurity risks, low financial literacy and trust issues among users. Overall, while digital payments are widely accepted and expanding in India, stronger security, better infrastructure and increased awareness are needed for sustainable and inclusive growth.
The government has played a role in these initiatives like Digital India. The decision of demonetization in 2016 also helped to speed up the move towards a cashless economy. Many people are using mobile-based payment platforms like Phone Pe, Google Pay and Paytm which show that they trust digital transactions. However, there are still some problems that need to be solved. For example, there are risks to cybersecurity, digital fraud and some people do not know how to use digital payments. People are concerned about data privacy.
It is concluded that there is significant difference in online payment habits of the selected respondents as well as significant association between age group of respondents and online payment habits. It is also found that there is no significant association between gender and online frauds faced by respondents and there is significant association between profession and online frauds faced by respondents.
Digital payment is the future, but digital payment needs to be safe and reliable.
How to Cite This Article
Dr. Mamata C Hindocha, Ms. Diya Ketan Kumar Bhatt (2026). An Analytical Study on Digital Payments in India . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 7(3), 428-439. DOI: https://doi.org/10.54660/IJMRGE.2026.7.3.428-439
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