Abstract

An enterprise's business environment is the set of factors and forces operating outside the business management function of an enterprise that affect its ability to establish and maintain relationships with its customers. The business environment is understood as “a group of policies, institutions, physical infrastructure, human resources and geographical features that affect the performance of the various enterprises operating in it. New entry, growth, investment, business organization and the development of new industries depend on the quality of the business environment. At the firm level, the business environment can affect the cost of production, while at the industry level it can affect the structure and competitiveness of the market. These aspects will be considered in relation to key factors related to business operations such as investment, innovation, labor productivity and sales of the three leading megacities in Vietnam.