Abstract

The role of R-logistics in the retail industry, especially the large-scale retail industry in Vietnam, with super-large-scale enterprises such as AEON and Lotte has a strong influence on the management of a company, internal relationships, and relationships between parties and the service supply chain. R- Logistics, as a business philosophy, guides companies in finding customer satisfaction with consistent profitability. The trend of regional and international integration that is changing and becoming more urgent than ever is the 4th Industrial Revolution that helps businesses cut and optimize the cost of production and business activities. including R-Logistics activities. The speed of technological change is increasing, requiring and more emphasis on the ability to continually adapt to the needs of the market with the increasing assistance of R-Logistics.