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     2026:7/2

International Journal of Multidisciplinary Research and Growth Evaluation

ISSN: (Print) | 2582-7138 (Online) | Impact Factor: 9.54 | Open Access

The role of organizational citizenship behavior as moderation and mediation effect of job satisfaction and organizational commitment on employee performance

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Volume: 3 | Issue: 3 | Pages: 127-132

Subject: Management

Country: Indonesia

License: CC BY 4.0

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Abstract

The purpose of this study was to analyze the role of OCB as a moderator and/or mediation between the effect of JS and OC on JS. The sampling technique used is a census with a total of 110 employees, while the data analysis technique used is the Structural Equation Model. The results of the study found that JS and OC have a significant effect on OCB; OCB has a significant effect on EP; JS and OC have a significant effect on EP, either directly or indirectly through OCB; OCB does not moderate the effect of JS and OC on EP, but OCB mediates the effect of JS and OC on EP.

 

How to Cite This Article

Zunia Novita Z, Mukhlis, Syafruddin Chan (2022). The role of organizational citizenship behavior as moderation and mediation effect of job satisfaction and organizational commitment on employee performance . International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE), 3(3), 127-132.

Publication Information

Journal: International Journal of Multidisciplinary Research and Growth Evaluation (IJMRGE)

Publisher: Anfo Publication House

ISSN: (Print), 2582-7138 (Online)

Frequency: Bimonthly

Language: English

Open Access: Yes - This article is distributed under the terms of the Creative Commons Attribution 4.0 International License

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